Turbo Warranty

COMPLETE TURBO SERVICE

618 NC 120 HWY
Mooresboro, NC 28114
1-800-434-6001 • 828-453-9604 (fax)

WARRANTY

ALL TURBOCHARGERS ARE WARRANTED FOR DEFECTS IN MATERIAL OR WORKMANSHIP FOR SIX MONTHS. THIS WARRANTY IS LIMITED TO THE TURBOCHARGER ONLY AND DOES NOT INCLUDE ANY PARTS OR COMPONENTS ASSOCIATED WITH, ATTACHED TO OR CONNECTED TO THE TURBOCHARGER UNIT. WE AGREE TO REPLACE OR REPAIR ANY TURBOCHARGER FOUND TO BE DEFECTIVE DUE TO FAULTY PARTS OR WORKMANSHIP.

WARRANTY POLICY AND PROCEDURES

THE MOST COMMON CAUSE OF TURBO FAILURE IS DUE TO THE LACK OF LUBRICATION. IT IS MANDATORY THAT YOU REPLACE THE OIL SUPPLY LINE. AFTER REATTACHING THE OIL LINE TO THE TURBOCHARGER, CRANK THE ENGINE UNTIL THERE IS FULL OIL PRESSURE ON THE LINE; THEN RECONNECT THE OIL AND START THE ENGINE. ALLOW THE ENGINE TO IDLE FOR FIVE MINUTES. DO NOT REV.

FOR THE SUBMISSION OF A TURBOCHARGER FOR WARRANTY INSPECTION, PLEASE FOLLOW THE PROCEDURES CAREFULLY.

  • The failed part must be returned FREIGHT PREPAID. It is understood that the return of the failed part is essential and that no warranty consideration will be made without it.
  • The condition of the part must be removed as is from the engine and be accompanied by all related parts. It must be returned to the manufacturer uncleaned and without removal of the housings, identification tags, etc.
  • We will contact you as soon as possible with the results of the inspection.
  • We also ask that you return a copy of the invoice when the turbo was purchased and proof of purchase for the replacement of the OIL SUPPLY LINE.

THE MANUFACTURER WILL DO THEIR UTMOST TO SEE THAT ANY AND ALL CLAIMS FOR FAILED MERCHANDISE ARE HANDLED FAIRLY. HOWEVER, IT IS UNDERSTOOD THAT THE MANUFACTURER IS THE SOLE AND FINAL JUDGE RELATIVE TO ANY AND ALL DECISIONS OF DEFECTIVE MATERIAL OR WORKMANSHIP AND WARRANTY SETTLEMENTS.